Anders Limkilde Fraenkel

Anders Limkilde Fraenkel is an accomplished professional with significant experience in customer service and operational leadership within the financial services sector. Currently serving as the Head of Customer Service at Nykredit since September 2022, Anders has a robust background at Nordea, where roles included Nordic Functional Leader for the 24/7 Contact Centre Operating Model, Head of Business Support for 24/7 DK, and Head of Initial Product Simplification. At Nordea, Anders successfully implemented operational efficiency improvements, adopted best practices, and simplified the retail product portfolio, resulting in notable performance enhancements and cost reductions. Earlier career stages included Project Manager at PMP Marknadskonsult A/S and Assistant Account Manager at Emerge. Anders holds a Master’s degree in Intercultural Management and Communication from Copenhagen Business School and has further education from INSEAD and Lycée Edouard Herriot.