Nilofer Qureshi

Nilofer Qureshi has over a decade of work experience in customer service and operations engagement roles. Nilofer most recently worked at NymCard as a Manager of Customer Success. Prior to that, they served as the Head Of Customer Support at Spotii, a ZipPay company. Nilofer had also worked at WhiteHat Jr as a Manager-Operations engagement for a brief period. Before transitioning into the fintech industry, Nilofer worked in the travel industry where they gained experience as a Reservations/Ticketing Sales and Service specialist at Emirates and as a Senior Travel Officer at easyJet Airlines-SERCO GLOBAL SERVICES. Nilofer also worked in customer service support at L&T General Insurance-Andromeda Marketing Pvt Ltd.

Nilofer Qureshi completed their secondary education at All Saints Sr. Sec School from 2006 to 2008. Nilofer then pursued a Bachelor of Commerce degree in Business/Commerce, General from Sinhgad Institute of Business Management from 2012 to 2014. Additionally, Nilofer holds multiple certifications including Certified Business Analysis Professional, Lean Six Sigma Green Belt, Lean Management, and various customer service and marketing foundations courses from LinkedIn. Nilofer also holds a TestDome certificate. Their most recent certifications were obtained in 2022.