The New York Times
Mariana Calvao currently serves as the Customer Service Quality Assurance Manager at The New York Times since February 2022. Prior to this role, Mariana held various managerial positions at Synchrony from June 2010 to December 2019, including Work At Home Frontline Manager, Frontline Bilingual Customer Service Manager, and Spanish Quality Assurance Manager. Mariana possesses a Master of Arts in English/Language Arts Teacher Education and a Bachelor of Arts in Communication from Grand Canyon University, as well as a degree in Spanish from Maricopa Community Colleges.
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