Jorge Perez

Jorge Perez is a seasoned professional with extensive experience in customer service and operations management. Currently serving as Senior Customer Service Manager at NYU Langone Health since July 2020, previous roles include Customer Service Manager and Operations Analyst at the same organization. Jorge's career also includes a position as Quality Assurance Data Liaison at Great HealthWorks and various roles at Inktel Contact Center Solutions, where responsibilities included Supervisor of Operations and Data Analyst. Early career experience encompasses roles such as Research Assistant at Florida International University and Manager at O’ My Buns, paired with experience as Account Manager and Customer Service Specialist at Florida Medi-Van. Jorge holds an MBA in Data Analytics and a BA in Psychology, both from Florida International University.