Natasa Trivkovic

Natalia Olievschi is a skilled customer service and logistics specialist currently employed at Menarini Stemline since March 2024. With extensive experience in customer service, Natalia managed the order-to-cash flow for over 500 monthly orders at Catalent Pharma Solutions from October 2021 to March 2024, enhancing team proficiency through training on JD Edwards. Previously, as a Customer Service Team Lead at Katoen Natie, effective leadership led to an 87% reduction in customer complaints while managing a team of 16 across 64 clients. Natalia's academic background includes a Master of Science in Procurement, Logistics and Supply Chain Management from The University of Salford, complemented by master's and bachelor's degrees in Economics and Business Administration from Universitatea de Stat din Moldova.