Customer Service · Palo Alto, United States
About Us:
Obsidian Security was founded in 2017 to solve the unaddressed blindspot of SaaS Security. SaaS applications provide the tools employees need to succeed and hold the business’ most critical information. If those tools become unavailable or that data is jeopardized, there is a detrimental impact on the organization.
Obsidian proudly offers the industry's most comprehensive and powerful SaaS defense solution. We are committed to solving the challenge of SaaS Security for our customers as efficiently and effectively as possible.
We’re a passionate team optimizing for impact by solving some of the biggest challenges in cybersecurity today. We listen closely to our customers, iterate quickly, and (over) deliver to delight them. Working at Obsidian means contributing to an industry-leading cybersecurity product in an environment where customer satisfaction, privacy, and data ethics are paramount.
About the Team:
At Obsidian Security, our Customer Success team operates with a vibrant and passionate ethos, dedicated to empowering clients and ensuring their success in the ever-evolving world of cybersecurity. Members collaborate closely across departments, fostering a culture of innovation and excellence. Together, the team strives to deliver unparalleled support and guidance to customers, building long-lasting relationships based on trust and mutual success. This dynamic team values collaboration, growth, and customer-centricity as it works towards redefining cybersecurity excellence.
About the Role:
About You:
Employee Benefits:
Our competitive benefits packages are designed to support our employees' well-being, both at work and at home.
Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location, as well as the knowledge, skills and experience of the candidate. In addition to a competitive base salary, this position is also eligible for equity awards [and incentive compensation] based on factors such as experience, skills, and location.
At Obsidian, we are proud to be an equal-opportunity employer. We value diversity and hire for talent, passion, and compassion. In compliance with federal law, all persons hired will be required to submit satisfactory proof of identity and legal authorization.
Open roles at Obsidian