OCHIN
Jose Castro has extensive experience in information technology and customer support, currently working at OCHIN, Inc. as part of the Information Technology Service Desk since October 2020. Previous roles include Help Desk Support and Computer System Support at HTG, along with Help Desk Support at Regions Financial Corporation, where customer service for desktop PC issues was provided. Prior experience encompasses positions at UPS, where workflow was managed as a Lead Small Package Handler, and as a Photoshop Support Specialist at Lightning Source, enhancing production efficiency. Jose's credentials also include roles in customer service management and administrative assistance across various companies, with a strong educational background in Liberal Studies and music education from Middle Tennessee State University.
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OCHIN
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OCHIN is a driving force for health equity. A national nonprofit health IT organization with two decades of experience transforming health care delivery, OCHIN provides leading-edge technology, data analytics, research, and support services to more than 500 community health care sites across 47 states, reaching nearly 6 million patients. We offer a wide range of health IT tools and assistance to equitably bridge the digital divide in health care. OCHIN also works collaboratively across our growing network of providers and partners to advance research and data-driven best practices that reduce cost and improve health outcomes.