Marisabel Munoz

Marisabel Munoz is a dedicated customer support professional with extensive experience in service and coordination roles. Currently serving as a Customer Support Analyst at OCLC in the Netherlands since January 2021, Marisabel excels in transforming complex online systems into accessible solutions and effectively logs support data through Zendesk. Prior experience includes multiple positions at citizenM hotels, where Marisabel coordinated groups and meetings, provided guest relations support, and delivered first-line IT assistance across 20 hotel locations. Marisabel began their career in the hospitality industry, with roles at Hilton Garden Inn and various positions in administration and design. Marisabel holds a Bachelor’s degree in Clinical Psychology from the Universidad de Puerto Rico.