Serena Dawayangzong

Customer Relations Specialist at Ocoos

Serena Dawayangzong has a diverse work experience. Serena began their career in 2009 as a Marketing Analyst Intern at Beijing Makye Ame Tibetan Restaurant Management Co. Ltd, where they supported brand and marketing initiatives, conducted extensive market research, analyzed business developments, and monitored market trends of traditional Tibetan restaurant and food culture. In 2010, they became a Marketing/Communication Intern at Dickinson State University Blue Hawks Live Channel, where they assisted with video equipment handling, video filming, and post-production. Serena also facilitated weekly studio appointments and was able to multi-task and complete projects before deadlines. In 2012, they became a Program Coordinator at Peking University, where they performed research using tools such as Excel, Power Point, and Wally Marx tracking to analyze data and used SPSS to analyze the results. In 2014, they became a Sales Representative at Leder USA. Inc. Serena then held an Internship at Absen in 2016, and a Customer Relations Specialist at Ocoos.com in the same year.

Serena Dawayangzong began their educational journey in 2008, when they earned a Bachelor's degree in Serena'story from Minzu University of China. In 2009, they began a Joint Program in Communication at Dickinson State University, which they completed in 2011. In 2012, they continued their studies at the University of Florida, where they earned a Master of Arts (M.A.) in Cultural Anthropology in 2014.

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Timeline

  • Customer Relations Specialist

    March, 2016 - present

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