The Ontario Cannabis Store is a Crown agency solely owned by the Province of Ontario and reporting to the Ministry of Finance. 

The OCS provides safe, responsible access to legal recreational cannabis for adults 19 and older. We are Ontario’s sole wholesaler to more than 1,500 Authorized Cannabis Stores. The OCS also operates OCS.ca, the Province’s online cannabis retailer which delivers to consumers in every corner of Ontario.

We make sure our customers only receive legal, clearly labelled cannabis products by working closely with a diverse group of Licensed Producers authorized by Health Canada. Our online store prioritizes education and provides many opportunities for both new and experienced consumers to learn more about cannabis and responsible use.

Our customer-care centre is staffed by knowledgeable, helpful product specialists who provide the information our customers need to make the right choices. Social responsibility is something we take seriously and making every purchase a responsible one is a top priority.

We are looking for passionate, proven performers to join our diverse team and help us continue to grow our business as we define best-in-class standards for a new industry.

Cannabis

OCS Ontario Cannabis Store

David Lobo

Kyle Smith

Abhishek Arora

Matt Williams

Lisa Ferraro

Adam Jakop

Catriona Pruett

Trevor Dayton

Karol Stefanovska

Arnav Bindra

Tanya Watkins

Megan Glancey

Alexandre Jalleau

Denny Palarchio

Deborah Morshead B.a.

The Customer Engagement and Experience team at OCS Ontario Cannabis Store is dedicated to creating meaningful interactions and enhancing the overall customer journey. This team develops and implements strategies to improve customer satisfaction across various channels, ensuring that consumers have seamless access to information about safe, legal cannabis. They prioritize education, social responsibility, and the establishment of best practices to foster an informed and responsible community of cannabis users. By managing customer support, digital experiences, and creative communications, they strive to engage and empower customers at every touchpoint.

Customer Engagement and Experience

Data Analytics and Engineering

Finance and Compliance

Customer Engagement and Experience

About

Team members

Other teams at OCS Ontario Cannabis Store

Data Analytics and Engineering

Finance and Compliance