Tiffany Angel

Tiffany Angel is an experienced customer experience manager currently employed at Octave since August 2020, where responsibilities include managing client services, creating standard operating procedures, and resolving escalated user inquiries. Expertise extends to Zendesk, Stripe, Acuity Scheduling, Google Suite, Asana, and Airtable. Prior roles include receptionist at Wish, where logistics for events were organized, and student researcher at Utrecht University, conducting qualitative and quantitative data analysis. Tiffany’s earlier experience includes accounting assistance at Milton's Craft Bakers and enhancing guest experiences at Four Seasons Hotels and Resorts. Tiffany holds a Master’s degree in Development Economics and International Development from Utrecht University and a Bachelor's degree in Global Studies with a French minor from California State University San Marcos, complemented by an exchange year at Uppsala University.