Hélène Hurel

Hélène HUREL is a skilled Product Manager at Octopus Energy since December 2022, with extensive experience in product ownership and service management at Orange from September 2013 to October 2022. At Orange, Hélène led efforts in enhancing customer experience and service quality for TV services, overseeing user research, cross-departmental analysis, and agile project management. Additionally, Hélène managed incident resolution and quality assurance for TV operations. With a foundational background in web services from KCS Monetic and a degree in Computer Engineering from ESIEE Paris, Hélène is committed to continuous improvement and effective team collaboration.