Carlos Eduardo Miranda Salata

Carlos Eduardo Miranda Salata has extensive work experience in the field of quality management and certifications. Carlos Eduardo has held various roles in different companies since 2011.

From 2011 to 2012, Carlos worked as an Inspector of Quality at Fertch Die Casting, where they implemented the Quality Management System (ISO 9001) and provided training to employees. Carlos Eduardo was responsible for monitoring the production process, investigating quality issues, and proposing improvements.

From 2012 to 2013, Carlos served as an Analyst of Projects and Processes at Sonda IT, where they worked on IT projects for various sectors, including banking, insurance, and industry. Carlos Eduardo was responsible for studying client needs, planning project activities, and mapping processes.

From 2013 to 2014, Carlos worked as a Projects and Processes Consultant at High IT International, where they managed certification projects and implemented ITSM solutions for companies in the financial and outsourcing sectors. Carlos Eduardo also played a role in process mapping and improvement.

From 2014 to 2017, Carlos worked as a Projects and Processes Specialist at Level 3 Communications, focusing on data center and security projects. Carlos Eduardo collaborated with sales, product marketing, and technology teams to manage complex projects and launch new products. Carlos Eduardo was involved in process design, functional specification, and integration with other tools.

Since 2017, Carlos has been working at ODATA. Carlos Eduardo started as a Coordinator of Quality in the Infrastructure and Technology Department, where they successfully implemented and certified three standards (ISO 9001, ISO/IEC 20000-1, and ISO/

Carlos Eduardo Miranda Salata has a diverse education history. Carlos Eduardo holds a Master of Business Administration (MBA) with a specialization in Business Management: Cybersecurity and Digital Protection from FIA Business School. Carlos Eduardo also attended FGV DIREITO SP, where they focused on Environmental, Social, and Governance (ESG) studies.

In 2014, Carlos pursued an MBA in Information Technology Management at FIAP. Carlos Eduardo also completed a Superior in Production degree at Fatec Taquaritinga from 2008 to 2011, specializing in Technology. Additionally, they obtained a Management Technician certification in Business Administration from ETEC - Escola Técnica Estadual de São Paulo in 2010-2011.

Carlos Eduardo Miranda Salata is currently enrolled in ESPM Escola Superior de Propaganda e Marketing, pursuing ESG - Environmental, Social and Governance studies, starting in 2022.

Carlos has also obtained several professional certifications. These include the PMP® Project Management Professional from the Project Management Institute in 2017. Furthermore, they have certifications in ISO 20000 Associate Consultant, ISO 9001:2015 - Auditor Líder, ISO/IEC 27001, ITIL® Expert, ITIL® MALC - Managing Across Lifecycle, ITIL® OSA - Operational Support and Analysis, ITIL® PPO - Planning, Protection and Optimization, ITIL® RCV - Release Control and Validation, ITIL® SOA - Service Offerings and Agreement, and ITIL® V3 Foundation. The institutions responsible for these certifications are EXIN and BSI.

Overall, Carlos Eduardo Miranda Salata has a strong educational background in business management, information technology, and ESG studies, complemented by a range of professional certifications in project management and IT service management.