Tom M. is an experienced Learning and Development Manager at the Office of the Massachusetts State Treasurer and Receiver General since April 2017, responsible for managing and mentoring trainers, creating and delivering various training formats, and assessing trainee progress. Previously, Tom M. held multiple positions at Best Buy from November 2013 to April 2017, including Lead System Designer and Home Theater Sales Lead, where contributions to customer experiences and employee development were significant. Earlier work experience includes roles at Stop & Shop from November 2007 to November 2013, focusing on pharmacy operations, customer service, and inventory management. Tom M. has completed education at the Community College of Rhode Island and holds a high school diploma from Cumberland High School.