Officeworks
Joshua Holmes is an accomplished CX Design Lead at Officeworks, where leadership and mentorship have driven team growth and creativity across various design roles. With experience as a co-founder and program director for UX Camp Melbourne and as an Advanced Responder with St John Ambulance (Vic), Joshua combines design expertise with clinical leadership, managing significant volunteer operations and enhancing training protocols. Previous positions at Telstra and muru-D featured roles in experience design and community management. Joshua holds a double Bachelor's Degree from Griffith University and additional certifications in training and assessment, information technology, and public safety.
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Officeworks
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Established in 1994 in Richmond, Victoria, Officeworks is passionate about helping make bigger things happen for its customers, team, the community and stakeholders. It operates 168 stores across Australia, a website that is home to more than 40,000 products, a national call centre, and a business team that helps micro, small and medium-sized businesses start, run and grow. Officeworks offers customers a wide range of office supplies, technology, furniture, art supplies, education resources and helpful services like print & create and on-site and remote tech support through Geeks2U – delivering an experience that is easy and engaging, no matter how customers choose to shop. Officeworks is focused on the safety, wellbeing and career progression of the nearly 10,000 team members it employs. It’s also dedicated to operating in a sustainable manner, including building and maintaining meaningful connections with the communities in which it operates, fundraising for its national partners and local community groups, continuing to reduce its impact on the environment and source responsibly.