Kendrick I.

Kendrick I. has a strong background in IT and system administration. Kendrick has experience working as a Network and System Administrator at Oil-Dri Corporation of America, where they acted as the primary interface between regional/local system users and the global team. Kendrick administered regional systems, conducted system testing, and collaborated closely with the IT team to ensure seamless operation. Kendrick provided comprehensive user training and support on all devices, improving user proficiency by 30% through effective training programs.

Prior to that, Kendrick worked as a Senior Systems Executive at Cognizant, where they maintained the IT infrastructure and achieved a 99.9% uptime for critical systems. Kendrick also provided efficient support to end users, reducing the average response time for user support tickets by 20%.

Kendrick's earlier experience includes working as an Information Technology Specialist at Mastertech. In this role, they configured hardware, devices, and software to set up workstations for employees. Kendrick successfully set up and configured workstations for 50+ employees within the allocated time frame. Kendrick also responded to support requests from end users, providing prompt assistance and achieving a high customer satisfaction rating.

Throughout their career, Kendrick demonstrated strong technical skills, efficient support, and effective system administration abilities.

Kendrick I. completed their high school education and obtained a High School Diploma from New Albany Highschool in 2013. Following high school, Kendrick I. attended the University of Mississippi, where they pursued a field of study in Criminal Justice and Corrections. It is unclear whether they completed a degree at the university.

In terms of additional certifications, Kendrick I. acquired a certification in Industrial Ethernet Networks from Rockwell Automation in 2022. Additionally, they obtained a CompTIA A+ certification from Coastal Pines Technical College in 2021. It is not specified when Kendrick I. obtained their certification as a Certified Scrum Master from Scrum Alliance.