Noel Medel

Noel Medel is an experienced professional in customer success and product management within the fintech and SaaS industries. Currently serving as a Customer Success Manager at OKX since June 2024, Noel leads product management initiatives in P2P and provides educational resources on DeFi, Web3, and blockchain. Previous roles include Application Associate Lead at Gorgias, Senior Customer Support Agent at Binance, and Customer Success Manager at Hammer Corp, with a focus on improving client experiences and resolving issues through effective communication and feedback analysis. Noel holds a Bachelor of Business Administration in Marketing from UADE and has completed courses in Financial Markets at Yale University and Successful Negotiation at the University of Michigan.