Retail Sales Account Manager (hybrid Role)

OLAPLEX, Inc. (Nasdaq: OLPX) is an innovative, science-enabled, technology-driven beauty company. We are founded on the principle of delivering effective, patent-protected and proven performance in the categories where we compete. We strive to empower our consumers to look as beautiful on the outside as they feel on the inside. We believe every person deserves to have healthy, beautiful hair, whether they are visiting a salon or caring for their hair at home.

OLAPLEX has been able to achieve phenomenal growth and we continuously seek exceptionally talented individuals who can support our innovation and creativity. Collaboration and flexibility are at the core of our commitment to each other and to the success of OLAPLEX.

About the Role: 

This individual is responsible for partnering with the retailer and internal cross-functional teams to deliver and exceed OLAPLEX’s sales objectives. The Manager will help develop and drive channel strategy by optimizing brand representation at all touch points to maximize sell-in & sell-out and drive initiatives to increase channel profitability. Key to this role is understanding and communicating what is needed from each cross-functional team to deliver the best execution of core and innovation support plans, working across product strategy, education, field sales, creative, inventory planning, global marketing, and operations.

• Know the business inside & out, in each channel; share regular, comprehensive sales recaps to management and cross-functional teams, and use knowledge of day-to-day business results to inform overall account strategy
• Independently manage existing Accounts as the direct point of contact for day-to-day business needs, recurring calls, and meetings
• Ensure monthly, quarterly, and annual sales targets and other KPIs are met by proactively developing and executing strategies to drive business
• Establish and own best-in-class relationships with Merchants / Category Managers; secure their alignment on brand strategy and maximize retailer support for key launches and new initiatives
• Manage planning and negotiation of in-store, digital, and marketing initiatives while supporting go-to-market plans and overarching brand priorities
• Partner with internal and external teams to meet deadlines and deliverables, identify risks and opportunities, and build contingency plans where necessary
• Support execution of Retail Sales initiatives and projects, Market Meeting Decks, and 360 brand strategies
• Partner with Marketing, Education, and Planning teams to develop/implement new launch forecasts, sampling plans, education & training levers, and Retailer targeted needs to grow business
• Lead visual merchandising to execute brand vision. Ensure merchandising is optimized for sales performance, is on-budget and is creatively consistent across regions
• Ensure channel forecasts and inventory follow sales strategy & business trends for both core product and newness
• Manage channel assortments to optimize sales and minimize inventory liability
• Monitor and help optimize channel and owned product inventory, including overseeing excess & obsolescence strategy
• Regularly update and manage Sales reporting templates, Retail calendars, budgets, forecasts, RTVs, and T&Ds
• Report on overall market activities and conditions, key sales metrics, and potential business expansion opportunities

About You:  

• 5+ years of relevant experience in the prestige retail industry
• Numbers driven with a high comfort level navigating Excel
• Excellent presentation, written and verbal communication skills
• Proven track record of meeting deadlines while managing multiple projects
• Strong attention to detail, problem-solving, and organizational skills

We'd love to have you apply, even if you don't feel you meet every single requirement. What's most important to us is finding authentic and accountable people who feel connected to our mission and values, not just candidates who check off all the boxes. We are looking for someone who will bring all their expertise, learn, and grow with us.

Our Total Rewards: 

The annual base pay for this position is $75,000 - $100,000 with eligibility for an annual bonus. The actual base pay will vary based on factors such as qualifications, years of relevant experience, skill level, functional expertise, certificates or other professional licenses held and geographic location.

• Competitive compensation 
• Work/Life Balance: Flexible paid time off, 11 paid holidays, and flexible work schedules
• Wellness: Company Contribution to Medical, Dental, and Vision Insurance for Employees and their Families, Company Paid Employee Life Insurance, Optional additional Life Insurance, and Short and Long-Term Disability Coverage Options, Dependent Care Flexible Spending Account with Company Reimbursement
• Parental Leave: Up to 18 weeks for all new birthing-parents and up to 10 weeks for all non-birthing new parents 
• Financial Well-being: Roth and 401k plans: 100% match up to the first 4% and is immediately vested
• Professional Development Reimbursement Program: Career development is as important to us as we know it is to you! 
• Culture: Our team has an “attitude of gratitude” and a shared passion for our brand. Join our culture committee and/or DE&I champion team to play a role in building and sustaining our “secret sauce" 
• Products: Twenty (20) free products per year, plus a friends and family discount 

Our Commitment to Diversity, Equity, and Inclusion:

At OLAPLEX, we support and stand up for our community with our talent, content, messages, and product offering. We strive to build and nurture a culture where a focus on diversity, equity, and inclusion is instinctive. Our deep sense of passion and pride in what we do, both as individuals and as a company, unifies our shared commitment to 'do well and do good'. We recognize and celebrate different ideas, perspectives, and backgrounds and know they create a stronger and more creative work environment.  

OLAPLEX is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state or federal law or local ordinance.