Senior Social Manager Lead

Role: Senior Social Manager Lead 

Location: Durban, South Africa (hybrid) 

ROLE MISSION

Working in partnership with our client, the Senior Social Manager Lead role will require a courteous, positive and high-energy individual with great people skills. The successful candidate will have a strong background of working with digital, passionate for Community Management, Creative Content Creation and Social Media Strategy and must excel in planning and producing engaging and creative social media and digital work. As the Senior Social Media Lead, you will play a crucial role in expanding our brand's presence and engagement across various social media platforms and execute innovative social media strategies that align with our company's mission and values. You will have access to the strategic and creative network of the wider agency, and will be the lynch pin pulling the right people together to produce great content for your channels, as well as adding your own creative flair and community management expertise. You will work hand in hand with our in-house design team to create best in class content for the channels you manage.

WHAT YOU WILL BE DOING IN YOUR ROLE

With a deep understanding of the digital marketing world and the opportunity for social media to influence key business results and outstanding consumer engagement, you will lead a team of social media professionals, oversee content creation, and implement campaigns to drive audience growth and achieve key performance indicators.

• Social innovation will be at the core.
• Required to work closely with the leadership team to ensure that opportunities are not missed within the social media environment.
• To work as a collective to create, implement and maintain our client’s social media strategies through community management, social listening, content creation and reporting.
• Coach, support, and develop the social media team in a way that evokes strong performance and creates and maintains an environment of optimal productivity and morale in the team.
• Provide proactive strategy and guidance with clients, leveraging their expertise in social media.
• Implement tools and processes for social media monitoring and analytics.
• Utilise data to assess the effectiveness of social media efforts and make data-driven decisions.
• Provide proactive and specific feedback to clients regularly – be a voice for the brand across all social platforms.
• Oversee the strategic processes and the quality of output from the social team.
• Foster a collaborative and creative work environment that encourages continuous learning and skill development
• Management of team and daily operations (stand ups, check-ins)
• Resource management and new team member training
• Manage team leave and adherence.
• Resolves conflict in a timely and effective manner.
• Overseeing deliverables of extended internal team to ensure client needs are met.
• Incorporating the Client Service lead and Delivery Manager on projects when complexity of project calls for their need.

WHAT SKILLS WILL HELP YOU BE SUCCESSFUL 

• 5+ years’ experience
• Level, strategic thinker
• Gravitas with clients
• Entrepreneurial and proactive - ability to spot opportunities to create content and help clients achieve their business ambitions
• Creative flair
• Excellent written communication skills
• Works well under pressure Keen interest in digital trends and popular culture
• Experience with working with a social media management tool
•  In-depth understanding of paid media and the role of influencers

ABOUT OUR COMPANY

Lots of agencies say they're different. OLIVER is.

OLIVER believes that agencies work better inside a brand's organisation; delivering more effective work at the speed required to drive modern businesses forward. Using our unique Inside Intelligence methodology, we build specialist, dedicated in-house agencies that collaborate with clients to form better marketing solutions.

Established in 2004, our model is now driven by over 4000 people, working across more than 200 in-house agencies globally. Clients include The Guardian, Unilever, Barclaycard, PepsiCo, AXA, The AA, Adidas, BMW, Post Office, and 3M. OLIVER is part of the Inside Ideas Group (IIG), which also includes a global content agency to Adjust your Set, design, experience, and engineering company DARE and property marketing specialists Aylesworth Fleming.

OUR VALUES

We are a company built on our values, we have given you a brief overview below but would love to tell you more.

Be Ambitious to succeed

Be Imaginative to push the boundaries of what’s possible

Be Inspirational to do groundbreaking work

Be always learning and listening to understand

Be Results-focused to exceed expectations

Be actively pro-inclusive and anti-racist across our community, clients and creations 

talent@oliver.agency

Follow us on  Instagram oliver.talent

Job Id: 9934

#LI-ZS1 #LI-Onsite