Lauren Haney currently serves as a Patient Access Specialist at Oregon Health & Science University, where responsibilities include managing a high volume of patient calls, scheduling appointments, and providing feedback for improved patient care following the launch of a new clinic. Previous roles include Customer Success Advocate at Oma Fertility, where Lauren managed patient outreach and conversion processes, and Patient Care Coordinator at Seattle Cancer Care Alliance, overseeing patient referrals and enhancing team communication. Lauren's experience also encompasses training staff, conducting data analysis, and delivering exceptional customer service within healthcare settings. Educational accomplishments include a Bachelor of Arts in Psychology and a minor in Women's Studies from Seattle Pacific University.
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