Nikos Fanourgiakis

Nikos Fanourgiakis serves as the Head of Cloud Operations and Technical Support at Omilia - Conversational Intelligence since September 2016, where responsibilities include developing strategic vision and achieving division objectives. Previously, Nikos held roles such as Head of Cloud Platform and Cloud Engineering Manager, leading teams and fostering employee development. Early career experiences include positions at Protera as a Service Desk Analyst and SiEBEN Ltd. as a Systems Integration Customer Support Engineer, focusing on system administration, customer support, and infrastructure services. Educational background includes a degree in Computer Systems Engineering from the Technological Educational Institute of Piraeus.