Jessica Aragon is an experienced professional specializing in Intelligent Automation, currently serving as an Automation Consultant at IA Consulting and Services and as the IA Solution Architect and Head of IA at Omni Interactions. Since June 2020, Jessica has been instrumental in helping businesses in Guatemala and the United States implement RPA, Chatbots, and Workflow solutions. Prior roles include IA Solution Architect and Team Lead at Capgemini, where leadership was provided to a team of Business Analysts, as well as RPA Developer, focusing on customizing automation solutions. Jessica's earlier experience includes logistics management as an Account Manager and database administration. Educational qualifications include a Master's in Applied Strategy from ESI School of Management and a Bachelor's in Business Administration, complemented by an Associate of Science in Computer Science from El Camino College.
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