Pâmela Oliveira

Implementation Success Manager at OmniChat

Pâmela Oliveira's work experience is as follows:

- Pâmela worked as a Customer Success Analyst at OmniChat from April 2023 to the present.

- Prior to this, they were a Customer Success Analyst at inChurch from November 2021 to April 2023. In this role, they managed the company's major accounts during the implementation stage and conducted training for new employees in the customer service department. Pâmela also analyzed the customer process and identified areas for improvement to enhance user experience and engage customers by utilizing challenges and goals.

- Pâmela started their career as a Freelance Photographer from March 2016 to October 2020.

Pâmela Oliveira completed their Bachelor's degree in Quality Management at Universidade Veiga de Almeida from 2022 to 2024. Before that, they pursued a Bachelor's degree in Literature with a focus on Letters at Universidade Federal do Rio de Janeiro, starting in 2019. The completion date for their degree at Universidade Federal do Rio de Janeiro is not provided.

Links


Timeline

  • Implementation Success Manager

    April, 2023 - present