MC

Manon Castel

Lead Customer Success Manager at Omnidoc

Manon Castel has extensive work experience in customer success management and project management. Manon is currently working as a Lead Customer Success Manager at Omnidoc since September 2022. Prior to this, they held the same role at Tchek.ai from December 2021 to September 2022. Manon also worked at Webikeo, where they served as Head of Customer Success Manager from September 2020 to December 2021, and as a Customer Success Manager from November 2018 to September 2020.

Before their roles in customer success management, Manon worked as a Chargée de projet événementiel at Sm'Art Aix from September 2017 to June 2019. Manon was responsible for managing the contemporary art exhibition, including exhibitor management, registrations, and on-site coordination.

Manon also has experience as an entrepreneur, having created ProVinSa SAS, a wine distribution company catering to professionals in the restaurant industry with an innovative and eco-friendly concept. Manon operated the business from June 2017 to May 2019.

Additionally, Manon worked as a Chef de produit at A juste Titres from November 2013 to March 2016, where they provided consulting services in marketing and distribution to magazine publishers.

Manon started their career with a marketing internship at HIGHCO in September 2011. Manon also gained experience in customer service and banking through an alternance program at BNP Paribas, where they served as a Conseillère clientèle en alternance from September 2008 to September 2010.

Manon Castel's education history is as follows:

From 2012 to 2013, Manon attended the Aix-Marseille Graduate School of Management - IAE. During this time, they pursued a Master 2 Recherche, Études et Conseil en sciences de gestion spécialité Marketing, with a focus on Marketing.

In the academic year 2011 to 2012, they studied at Aix-Marseille University and obtained a Master 1 in Management Logistique et Stratégie. The specific field of study for this degree is not mentioned.

From 2010 to 2011, Manon pursued a Licence 3 in Management des Interfaces de l'Industrie et de la Distribution at Aix Marseille. The field of study for this degree is not specified.

From 2008 to 2010, they attended IUT Aix en Provence and completed a DUT Techniques de Commercialisation. The exact field of study is not provided.

In addition to their academic qualifications, Manon Castel has also obtained certifications. One of these certifications is in Adwords, from Google. The specific date of obtaining this certification is not mentioned.

There is another certification referred to as TOEIC, but no information is provided regarding the institution from which it was obtained or the date of certification.

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Timeline

  • Lead Customer Success Manager

    September, 2022 - present