Chiara Ponzo is a skilled usability tester and digital quality assurance professional with experience in multiple roles across several companies. Currently serving as a Usability Tester at Omnimap since March 2023, Chiara previously held positions at Media.Monks from January 2021 to February 2023, where responsibilities included manual testing of digital advertising assets and ensuring their quality across various platforms. Prior to that, Chiara worked as a Rich Media and Digital Assets Specialist at Gracenote, contributing to the management and editing of digital assets, and as a Customer Service Expert Analyst at Concentrix, addressing customer inquiries and complaints. Chiara began the career as a Shop Assistant at Calzedonia Group and holds a Professional Diploma in UX Design from the UX Design Institute, alongside a BA in Modern and Foreign Languages for Tourism and Economics from the Università degli Studi di Genova.
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