Aljona L.

Aljona L. has a comprehensive background in customer service and team leadership, currently serving as a Customer Satisfaction Specialist at Omniva since July 2022. Prior experience includes a notable tenure at Transcom Eesti OÜ from March 2008 to June 2022, where Aljona held multiple roles including Senior Team Leader, Team Leader, Technical Support Advisor, and Customer Service Representative. Aljona's educational qualifications consist of a Professional Higher Education degree in Tour Operation from the Estonian School of Hotel and Tourism Management (2008-2011) and a Vocational Education degree in Computer Service in Trade from Ida-Virumaa Vocational Education Centre (2004-2008).