Olivia Forrester - O'Neill

Olivia Forrester - O'Neill has a strong background in customer relationship management (CRM) and marketing. Olivia is currently working as a Customer Relationship Management Manager at On the Beach since January 2022. Prior to this, they served as a CRM Manager (Diet Division) at THG from January 2021 to September 2022.

Olivia also worked as a CRM and Marketing Manager at LullaBellz from October 2018 to November 2020 and as a CRM Executive at boohooMAN from September 2017 to September 2018.

Before entering the CRM and marketing field, Olivia gained experience in email campaign coordination at NUS Services Ltd from September 2016 to September 2017. In this role, they were responsible for content creation and editing, design management, scheduling, data selection and segmentation, as well as campaign analysis.

Additionally, Olivia has experience as a Marketing Manager at Messe Frankfurt GmbH from February 2015 to January 2016, where they developed and managed marketing plans, established media partnerships, created marketing collateral, managed event budgets, and coordinated with various departments to ensure the success of the events.

Prior to this, Olivia worked as a Training Marketing Manager at IIR Middle East from March 2013 to August 2014. In this role, they handled marketing plans for training courses, created e-marketing campaigns, designed offline and online marketing materials, and maintained individual websites for the training campaigns.

Olivia's career began as a Marketing Executive at Global Event Management from September 2012 to March 2013. Olivia was responsible for marketing and PR for various events, including festivals, conferences, and corporate events. Their duties included liaising with marketing representatives, writing editorial content, creating press releases, managing social media, website management, and creating partnership opportunities.

Prior to entering the marketing field, Olivia gained experience as an Intern Assistant/Editorial Assistant at Shape Magazine from January 2012 to July 2012.

Olivia's work experience also extends to the finance sector, where they served as a Relationship Manager at Royal Bank of Scotland from August 2011 to February 2012. In this role, they oversaw the development of money market linked bonds, liaised with managers, restructured processes, and drafted customer letters.

Olivia Forrester - O'Neill's education history is as follows:

Olivia attended Keele University from 2007 to 2010, where they obtained a Bachelor of the Arts degree in Media Communications and Culture.

Prior to their university studies, Olivia attended St John Fisher High School Sixth Form from 2005 to 2007. During this period, they completed their A Levels in Philosophy and Ethics, French, and English Literature.

Before their time in sixth form, Olivia attended St John Fisher High School from 2000 to 2005. Here, they obtained their G.C.S.E's, achieving the following grades: Eng (A), Eng Lit (A), Hist (A), Fre (B), R.E (B), Maths (C), Science (CC), and Art (C).