Nicola Simpson

Head Of Customer Experience at On The Beach Group

Nicola Simpson has extensive experience in the customer service sector, currently serving as the Head of Customer Services at On the Beach since May 2008. Nicola's career at On the Beach has included roles such as Contact Center Manager, Floor Manager, Team Supervisor, and Travel Advisor. Prior to this, Nicola worked at EXPOTEL HOTEL RESERVATIONS LIMITED as a Hotel Reservation Consultant from May 2005 to April 2008, and held the position of Administrator at CHEAPEST FLIGHTS CENTRE LIMITED from 2004 to 2005.

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