James Elwood

James Elwood is an accomplished Senior Service Delivery Manager at Advanced, with substantial experience in service delivery and client management. Since February 2018, James has also operated as an independent consultant under Certo-Systems. Prior to current roles, James served in various capacities at BT from 2004 to 2019, including Client Services Director and Service Delivery Manager, overseeing service and commercial responsibilities for diverse accounts across multiple industries. James began career as Business Center Manager at DSG International. Educational background includes an Advanced GNVQ in Business Studies and multiple GCSEs from The Priory School.