Audrey Mayer

Audrey Mayer has a diverse work experience spanning multiple industries. Audrey is currently working at OneOme as a Senior Client Services Manager, where they manage the day-to-day operations of the Client Services team, including hiring, training, and performance management of Client Relationship Managers. Audrey also oversees the processing of insurance claims and financial assistance program applications.

Prior to their current role, Audrey worked at Bio-Techne for seven years, starting as a Supervisor for International Customer Care and Sales Support. In this role, they supervised and led the International Customer Care Team, overseeing ordering and sales support for international distributors, business affiliates, and customers. Audrey also prepared quotes for non-standard and custom products and services.

Before Bio-Techne, Audrey worked at R&D Systems as an International Technical Service Associate, handling technically-based product inquiries for international customers and providing sales quotes for bulk products and custom services. Audrey was later promoted to the role of Domestic Technical Service Associate, providing technical support for US customers and maintaining internal databases.

Audrey's earlier experience includes working at Park Nicollet Health Services as a part-time Laboratory Specimen Processor, where they received and directed lab specimens and performed point of care tests. Audrey also worked at Hamline University as a Research Assistant in Immunology, conducting bioassays, analyzing results, and isolating T cells from human PBMCs. Additionally, they served as the Anne Simley Theatre Box Office Manager, handling ticket reservations, creating promotional materials, and managing staff.

Overall, Audrey Mayer has a strong background in client services, customer care, technical support, and laboratory operations.

Audrey Mayer obtained a Bachelor of Arts (B.A.) degree in Biology, General from Hamline University in the years 2003-2007. Following this, they pursued a Master of Business Administration (MBA) degree in Business Administration, Management, and Operations at Augsburg University from 2014 to 2016. In 2017, Audrey completed a Certificate in Business Process Improvement from the University of Minnesota.