Customer Success Team
About
The Customer Success Team at OneRail is dedicated to ensuring that enterprise clients maximize the value of the final mile delivery orchestration platform. They provide expert guidance through the implementation process, offer ongoing support and training, and maintain strategic relationships to foster customer satisfaction and retention. By leveraging actionable data and real-time insights, the team enhances client experiences and drives improved performance in delivery operations.
Team members
Ana Perez Cordoba
Client Service Manager
Andrew Kramer
Associate Implementation Manag...
Carolina Castro
Client Service Manager
Dan Pavlick
Director Of Strategic Partners...
Ellen Rose Mortales
Delivery Dispatch Specialist
Guillermo Villamizar
Customer Support Specialist
Josh Hildebrandt
Strategic Account Manager
Marissa Carey
Vice President of Customer Suc...
Marshall Rodriguez, ...
Senior Manager, Implementation
Shannon Webber
Implementation Manager
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