Kelsey Yavello is an experienced professional specializing in customer success and technical support operations within the healthcare and technology sectors. Currently serving as Manager of Technical Support Operations and Customer Success Support Lead at OneStudyTeam, Kelsey contributes to accelerating clinical trial processes through cloud-based software solutions. Prior roles include Senior Client Success Associate positions at Teladoc Health and Livongo, as well as Partner Implementation Manager and Customer Service Manager at myStrength, Inc., a leader in digital behavioral health. Kelsey also possesses a diverse background in account management from Sonic Boom Wellness and prior experience in event management as Box Office Manager for the Mercury Insurance Open/Southern California Open.
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