SH

Sebastián Hormaeche

Vice President, Customer Success | Cipp/e at OneTrust

Sebastián Hormaeche has a diverse work experience spanning multiple industries and roles. Currently, they are serving as the Vice President of Global Customer Success EBU at OneTrust. In this position, they lead a team of Customer Success Managers and Associates, focusing on maximizing customer satisfaction, expansion, and renewal rates. Prior to joining OneTrust, Sebastián held the role of Senior Director of Customer Value and Head of EMEA&Latam at Celonis, where they achieved significant business growth and expansion. Sebastián also served as the Chief Data Officer (CDO) and Corporate Director at HAYA Real Estate, the Director of Customer Success at Salesforce, and held various managerial roles at Arthur D. Little. Additionally, Sebastián gained valuable experience at Oracle and PwC, where they worked in consulting and leadership positions. Overall, Sebastián has a strong track record of driving customer success and business growth throughout their career.

Sebastián Hormaeche's education history includes an Executive MBA from IESE Business School (2008-2010) with a focus on Business, Finance, Marketing, and Entrepreneurship. Sebastián also completed a Business Process Design for Strategic Management program at the Massachusetts Institute of Technology (MIT) in 2018. In addition, they obtained a degree in High Performance Leadership from IMD in 2017. Further, they completed an Executive Master in Finance at IE Business School (2007-2008), specializing in Finance. Sebastián'sundergraduate degree is a Bachelor of Engineering in Computer Science from Universidad Pontificia Comillas, earned from 1996 to 2001. Sebastián Hormaeche has also obtained multiple certifications, including the CIPP/E from the International Association of Privacy Professionals (2023), OneTrust Certified Privacy Management Professional (2022), and various Salesforce certifications.

Links

Previous companies

PwC logo
Celonis logo
Oracle logo
Salesforce logo
Arthur D. Little logo

Timeline

  • Vice President, Customer Success | Cipp/e

    October 1, 2022 - present

  • Vice President, Global Customer Success EBU | Cipp/e

    November, 2022

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