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Gwendolyn Shepard

Technology Account Manager at Ontada

Gwendolyn Shepard has over 14 years of work experience, with their most recent position being a Technology Account Manager at Ontada. Prior to this role, they held positions as an EHR Analyst at Rocky Mountain Cancer Centers, EHR Support at Park Place Behavioral Health, and Software Project Manager, Document Secretary/Medical Records, and Patient Care Secretary at Hospice of St Francis. Gwendolyn also worked as a Call Center Supervisor at The Brody School of Medicine and as a Patient Access Representative at The East Carolina Heart Institute. Gwendolyn has experience in project management, system implementation, software support, end-user training, and workflow analysis, and has also shown to be able to maintain proper medical records, monitor Medicare Hospice Item Set, and increase customer satisfaction through optimal customer service policies.

Gwendolyn Shepard has a Master of Business Administration (M.B.A.) from Northcentral University, where they studied Business Administration and Management, General from 2015 to 2017. Prior to that, they earned a Bachelor of Science in Public Health from Purdue Global from 2010 to 2012. Gwendolyn attended East Carolina University from 2008 to 2010 but did not complete a degree there. There is no information regarding their education before attending D.H. Conley, from which they did not earn a degree.

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