KD

Karen Davis

Sr Software Process & Jira Analyst at Ontada

Karen Davis has over 20 years of experience in various roles in administration, support, and analysis. Karen'srecent work includes assisting with software development process improvements in Ontada, providing Jira business system analysis in Uber, and administrating Jira instances in Intrado, Whole Foods Market, and DXC Technology. In DXC Technology, Karen served as North America's subject matter expert and administered Jira for development and delivery teams, while providing training to end users and generating ad-hoc reports. Before that, Karen worked in different roles in CSC from 1998 to 2013, including senior client support supervisor, technical support consultant, and senior business analyst.

Karen Davis has a Bachelor of Business Administration (B.B.A.) in Finance from Texas State University. Karen also has an Associate of Applied Science in Computer Information Technology and a Certificate in Web Developer Specialist, both from Austin Community College. In 2018 and 2019, Karen attended Austin Coding Academy and studied Web Page, Digital/Multimedia, and Information Resources Design. Karen is also a Certified SAFe® 4 Scrum Master, which they obtained from Scaled Agile, Inc. in August 2019.

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