Robert Klein

Robert Klein is an accomplished professional with significant experience in vendor relations, customer service, and team management. Currently serving as the Regional Vendor Relations Recruitment Manager at OnTrac since April 2017, Robert has successfully developed a process that increased onboarding rates by 2000% in the first year and expanded the team to six individuals over two years. Prior to this role, Robert held various positions at OnTrac, including Customer Care Team Leader at SHOP.COM, and has a strong background in managing customer service teams and improving business processes. Robert's early career includes roles at companies such as Apple, FedEx, and Rubio's Restaurants, where a focus on customer satisfaction and operational efficiency was paramount. Robert holds a Bachelor of Science in Marketing from the University of Phoenix.