Emmanuel Perez

Emmanuel Perez has a diverse work experience spanning various industries. Emmanuel started their career at Chick-fil-A-Franchise in 2016, where they served as a Team Member and later as a Team Leader. During their time there, they managed daily operations, trained and mentored team members, and maintained a clean and organized restaurant environment.

In 2019, Emmanuel moved on to Galileo Financial Technologies, where they worked as a Chargeback & Dispute Analyst. Their responsibilities included resolving complex disputes, conducting research and analysis of chargeback cases, and documenting case findings in compliance with industry regulations.

Most recently, Emmanuel joined Onward Technology in 2021 and currently holds the position of Desktop Support Administrator. Their role involves providing technical support to multiple clients, troubleshooting hardware and software issues, and administering various systems and software applications.

Throughout their work experience, Emmanuel has demonstrated strong problem-solving skills, attention to detail, and a commitment to customer satisfaction.

Emmanuel Perez started their education journey in 2018 when they enrolled in Salt Lake Community College. Emmanuel pursued an Associate's degree in Computer Science & Information Systems and completed their studies in 2021.

After completing their Associate's degree, Emmanuel Perez joined Western Governors University to pursue a Bachelor of Science degree in Information Technology. Emmanuel is currently studying at this institution and is expected to graduate in 2023.

Emmanuel Perez has also obtained several certifications to enhance their skills and knowledge in the field. These certifications include LPI Linux Essentials from the Linux Professional Institute (obtained in March 2023), CompTIA Project+ from CompTIA (obtained in November 2022), Server Pro 2016: Install and Storage from TestOut Corporation (obtained in December 2021), AWS Cloud Practitioner from Amazon (obtained in December 2022), CompTIA A+ (obtained in August 2022), CompTIA Network+ (obtained in March 2021), CompTIA Secure Infrastructure Specialist – CSIS (obtained in December 2022), CompTIA Security+ (obtained in December 2022), and CompTIA IT Operations Specialist – CIOS (obtained in August 2022).

Overall, Emmanuel Perez has been actively pursuing their education in the field of Information Technology, combining academic studies with certifications to enhance their knowledge and skills in their chosen field.