Efrat Livny

Efrat Livny has a strong background in customer success, business development, and project management. Efrat currently serves as the Head of Customer Success at oolo since October 2021. Prior to that, they worked at Validify as the Director of Business Development from July 2020 to September 2021. In that role, they focused on software testing automation for regulated industries. Efrat also worked at vCita as the Director of Partner Development from November 2018 to February 2020. Before that, they had a significant tenure at Dynamic Yield, where they served as the Director of Customer Success from June 2014 to November 2018. Efrat'sresponsibilities included managing a multinational team, leading company processes, and building relationships with key customers. Efrat also held various roles at Sparta Systems, Inc., including Team Leader, Project Manager, and Solution Consultant from 2009 to 2013. Throughout their career, they have demonstrated expertise in team management, client communication, project planning, and revenue growth.

Efrat Livny obtained a Bachelor of Science degree in Industrial Engineering and Management from Ben-Gurion University of the Negev. Efrat attended this institution from 2006 to 2010. Later, Efrat pursued a Master of Business Administration (MBA) degree at the same university from 2014 to 2016. Additionally, they obtained a Project Management Professional (PMP) certification from the Project Management Institute (PMI) in July 2013.