Melissa Melbon

Melissa Melbon has a diverse work experience spanning over a decade. Melissa currently works at Open Homes as a Client Success Assistant Manager, responsible for managing client relationships and ensuring their success. Prior to this, they worked as a Customer Operations Expert and Customer Operations Specialist at the same company.

Before joining Open Homes, Melissa worked at Credit Adjustments, Inc as a Customer Support Specialist, providing assistance to customers with their queries and concerns.

Melissa also has experience as an eCommerce Small Business Owner, where they managed buying and selling goods online through platforms such as eBay.com, Poshmark.com, and Mercari.

In addition, Melissa has worked at Cal Poly Pomona Foundation, Inc. as part of their E-Commerce & Course Material Operations team, and at ChowNow as a Customer Support Specialist.

Earlier in their career, Melissa served as a Retail Merchandiser Lead/Execution Specialist at CROSSMARK, an Operations Specialist at Ameriprise Financial Services, Inc., a Supervisor at Peet's Coffee & Tea, and a Sales Associate at Kohl's Department Stores.

Melissa's work experience demonstrates their versatility and ability to adapt to different roles and industries.

Melissa Melbon completed their education journey with a Bachelor of Business Administration degree in E-Commerce/Electronic Commerce from California State Polytechnic University-Pomona, where they studied from 2011 to 2013. Prior to that, they obtained an Associate's degree in Business Administration and Management from Citrus College between 2007 and 2010.

In addition to their academic qualifications, Melissa Melbon has also obtained multiple certifications from LinkedIn, such as "Coaching Virtually," "Building Connection and Engagement in Virtual Teams," "Building a Coaching Culture: Improving Performance Through Timely Feedback," "Delegating from a Distance," "Managing Employee Performance Problems," "Creating a High Performance Culture," "Designing a Training Program: Setting Goals, Objectives, and Mediums," "Developing Your Team Members," "Inclusive Leadership," "New Manager Foundations," "Performance Management: Setting Goals and Managing Performance," "Practicing Fairness as a Manager," "Prioritizing Effectively as a Leader," "Setting Team and Employee Goals Using SMART Methodology," "Be the Manager Who Fights for Their Team," "Boosting Your Team's Productivity," "Build and Manage Effective Teams," "Enhancing Team Innovation," "Holding Your Team Accountable," and "How to Have Fewer, Better Meetings." These certifications were obtained between October 2022 and January 2023.