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Angela Renken

Senior Customer Success Manager at OpenGov

Angela Renken has a strong work experience history that spans various industries. ANGELA is currently working as a Senior Customer Success Manager at OpenGov Inc. since November 2022. Previously, they held the position of a Cloud Customer Success Manager at Oracle from April 2022 to November 2022, where they developed trusted relationships with clients and drove adoption of Oracle solutions.

Prior to that, Angela worked at CentralSquare Technologies as a Senior Customer Success Manager from May 2019 to April 2022. In this role, they deeply understood their customers' business objectives and helped them achieve full value from the CST product suites. ANGELA conducted Executive Business Reviews and sought references and partnerships from Enterprise level customers.

From November 2015 to May 2019, Angela worked as a Customer Success Manager at Restaurant Technologies. ANGELA excelled in selling new products and securing contract renewals, achieving an overall customer retention rating of over 98%. Before that, they held different roles at the same company, including Regional Account Specialist and Account Specialist.

Angela also gained valuable experience as an Account Manager at Coca-Cola Enterprises from January 2008 to December 2010. Prior to that, they worked as a Food Broker at O.E. Brokerage from August 2006 to January 2008. ANGELA began their career as a Marketing Assistant at Creative Marketing International Corp from March 2002 to August 2006.

Overall, Angela Renken has extensive experience in customer success management and a proven track record of building strong relationships with clients and driving business growth.

Angela Renken obtained a degree in Business and Communication from The University of Kansas, where they studied from 1998 to 2003. In addition to their formal education, they obtained the Gainsight Customer Success Manager Advanced Professional Certification in May 2021 from the Pulse Academy by Gainsight.

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Timeline

  • Senior Customer Success Manager

    November, 2022 - present

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