EM

Emily Martin

Customer Success Manager at OpenGov

Emily Martin has a diverse work experience that spans multiple industries and roles. Emily most recently worked at OpenGov Inc. as a Customer Success Manager, a position they started in 2023. Prior to that, they were a Customer Enablement Manager at Balto from November 2021 to December 2022. In this role, they implemented a new learning management system and knowledge base to improve customer training and onboarding, resulting in a 10% increase in customer adoption.

Before joining Balto, Emily worked at Strive Collegiate Academy in various roles. From June 2019 to June 2021, they served as the Director of Academics-STEM/SPED, overseeing professional development, special education services, and curriculum development. Emily also trained a team of ten teachers in compliance with Tennessee State Common Core Standards. Prior to this, Emily was a Founding 6th Grade Math Teacher at Strive Collegiate Academy from July 2016 to June 2019, where they created an internalized curriculum and received the Teacher of the Year award in 2019.

Emily started their career in education as a Nashville Corp Member at Teach For America from June 2016 to May 2018. Emily also gained experience as a Long Term Substitute Teacher at Kirkwood Sr. High School from May 2014 to May 2016, where they provided assistance and tutored students in small groups.

Additionally, Emily has a background in hospitality. Emily worked as a Trainer and Server at Lodging Hospitality Management from October 2012 to May 2016. Furthermore, they volunteered as a Teaching Assistant at Kirkwood School District from October 2013 to May 2015.

Emily's experience also includes volunteering as a Community Outreach Coordinator at the National MS Society from June 2011 to October 2012. Overall, their work experience demonstrates their versatility, leadership skills, and dedication to making an impact in various industries.

Emily Martin's education history is as follows:

Emily attended the Relay Graduate School of Education from 2020 to 2021. During this time, they pursued the National Principal Academy Fellowship and focused on Educational Leadership.

From 2016 to 2018, Emily also attended the Relay Graduate School of Education, where they obtained a Master of Arts degree in Teaching.

Prior to their graduate studies, Emily attended the School of Public and Environmental Affairs from 2007 to 2011. Emily graduated with a Bachelor of Science degree, specializing in Public Affairs and Non-Profit Management.

Emily completed their high school education at Webster Groves High School from 2004 to 2007, though no specific degree or field of study is mentioned.

In addition to their academic qualifications, Emily obtained certification in Real-Time Guidance from Balto Academy in January 2022. The certification was awarded by the institution Balto.

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Timeline

  • Customer Success Manager

    January, 2023 - present

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