Anna Eckman

Anna Eckman has extensive work experience in operations support and customer service roles. Anna is currently working as the Operations Support Team Lead at Openly, where they provide guidance, mentorship, and support to team members. Anna collaborates with cross-functional teams to identify areas for improvement and implements processes and procedures to ensure efficient operations support. Anna also serves as a point of escalation for complex issues and facilitates training and development opportunities. Prior to this role, they worked as an Operations Support Specialist at Openly, where they focused on enhancing productivity and maintaining agent satisfaction. Additionally, Anna has experience as a Virtual Assistant, where they worked closely with leadership and the Business Development team to manage data migration and document management tasks. Before joining Openly, they worked as a Bank Teller at Santander Bank, N.A.

Anna Eckman pursued their higher education at Millersville University of Pennsylvania in the year 2017. During their time there, they focused on studying Cultural Anthropology. In the following academic year, from 2018 to 2019, they attended HACC, Central Pennsylvania's Community College. Anna Eckman successfully completed their Associate's degree in Social Sciences at HACC.