Tyler Nelson

Tyler Nelson is an experienced support operations manager currently employed at Openly since July 2022. Previously, Tyler held various roles at Golden Frog, GmbH, from September 2015 to July 2022, including customer success program manager, customer success technology administrator, and team lead, where responsibilities encompassed managing Zendesk configurations, optimizing processes, and leading technical support teams. Prior experience includes technical support positions at AT&T and teleNetwork, focusing on customer service excellence and troubleshooting network issues. Tyler's career began as an IT assistant at Thomas Printworks, establishing a solid foundation in technical support and systems management.