Gloricelis Cortez

Gloricelis Cortez is a Financial Wellbeing Coach specializing in homeownership at Operation HOPE since October 2021, providing counseling and education to help individuals navigate the home buying process and improve financial profiles for mortgage qualification. Prior experience includes serving as an Establishment Officer at Berks County Domestic Relations, where Gloricelis conducted support conferences and handled financial documentation related to support complaints. As a Mortgage Loan Processor and Housing Counselor at Neighborhood Housing Services of Greater Berks, Gloricelis provided comprehensive homeownership counseling and processed loans. Previous roles at AT&T and Best Buy involved sales support and customer engagement, while earlier experience at Boscov's and as a Loss Prevention Detective focused on security and asset protection. Gloricelis holds a Bachelor's degree in Criminal Justice from Alvernia University, earned between 2007 and 2012.