Taylor Shuman

Director, Customer Experience at Operative

Taylor Shuman is an experienced professional in customer success and account management with a diverse background spanning multiple companies and roles. Currently serving as a Senior Customer Success Manager at Operative since August 2021, Taylor previously held positions at Lineup Systems, Veritone, Inc., Wunderman Data, and TruEffect, where responsibilities included managing client relationships, facilitating the onboarding process, and ensuring project delivery. Taylor's earlier roles at Experian Consumer Direct and 28:30 Media, LLC focused on affiliate operations and media coordination. Taylor holds a Bachelor of Arts in Communications from California State University, Fullerton.

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