Karen Leikis

Customer Success Senior Team Leader at OPINATOR

Karen Leikis has a diverse work experience spanning multiple industries and roles. Karen is currently working as a Customer Success Senior Team Leader at OPINATOR, starting in August 2022. Prior to this, they worked at SoloKlik from 2017 to 2021, where they held various positions including Customer Support Team Leader, Customer Support B2B/B2C, and Back office. In their Back office role, Karen was responsible for creating ad-hoc excel templates for reports, managing calendars, and scheduling tasks and employees. Karen also worked as a Social spaces coordinator at Javaia Israelit from 2019 to 2020. Earlier in their career, they served as a General direction assistant at Gobierno de la Ciudad de Buenos Aires from 2014 to 2016, where they coordinated and monitored work teams and conducted home visits for vulnerable elderly people. Karen also has experience as a Director at Creciendo Juntos. Children Rec from 2011 to 2014, focusing on planning and coordinating recreational workshops for children. Lastly, they held leadership and coordination roles at Macabi Buenos Aires from 2008 to 2012, where they planned and implemented activities for children and teenagers.

Karen Leikis has a strong educational background in psychology. Karen obtained their BSc. in Psychology from the University of Buenos Aires, where they studied from 2009 to 2015. Prior to that, they also attended O.H.A. Macabi from 2006 to 2007, where they obtained a degree in Leadership.

In addition to their formal education, Karen Leikis has also obtained several certifications. In July 2022, they completed the courses "Cómo gestionar un equipo de atención al cliente," "Managing Customer Expectations for Managers," "Project Management Skills for Leaders," and "Salesforce esencial" through LinkedIn. Karen also obtained their BSc. degree in Psychology from Universidad de Buenos Aires in June 2015.

Links

Timeline

  • Customer Success Senior Team Leader

    August, 2022 - present