Customer Success and Marketing
About
The Customer Success and Marketing team at OppFi is dedicated to enhancing customer experience and driving engagement through strategic marketing initiatives. This team ensures customers receive top-notch support and service, manages integrated email marketing campaigns, and fosters partnerships to extend market reach. Their mission is to optimize customer satisfaction and retention, while ensuring smooth operations and continuous improvement in service quality.
Team members
Benjamin Rothenberg
Email Marketing Manager
Cameron Marcus
Manager, Partnership Marketing
Dawn Coen
Director Of Quality Assurance
Eric McFadden
Director Operation Excellence ...
Harrison Kuo
Sr. Manager, Marketing
Ibtihale Laghzaoui
Senior Customer Success Manage...
Joanna Estrella
Director Of Customer Success
Lanita Lewis
Customer Advocate Team Lead
Stephen Down
Head Of Partnership Marketing
Tatiana Coulter
Senior Director, Customer Mark...
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