Anaïs Lerat

Anaïs Lerat has a diverse range of work experience, starting with their current position as a Customer Success Manager at Opportunity. Prior to that, they worked as a Customer Success Manager at GlobalExam from 2019 to 2022.

Before entering the customer success field, Anaïs served as an Application Manager France at Hult International Business School from 2017 to 2018. Anaïs'sresponsibilities included supporting candidates with admissions documents, reviewing applications, preparing applicants for admission interviews, and assisting with recruitment and administrative procedures. Anaïs also handled invoicing and managed social media marketing for the school's BBA program in France.

From 2015 to 2017, Anaïs worked as a Regional Customer Service Officer at EF Education First. Anaïs'srole involved inputting client files, following up with students before, during, and after their departure, managing invoices and outstanding balances, assisting with visa procedures, organizing predeparture events, handling complaints, and communicating with regional offices and EF schools worldwide. Anaïs also sold additional products and managed the planning and training of regional customer service officers.

Earlier in their career, Anaïs gained experience in purchase and sales management as well as logistics and customer service. Anaïs worked as a Purchase and Sales Manager at KLUGER PARIS from 2012 to 2015, serving high-profile clients such as Hermès, Chanel, and Microsoft. Prior to that, they worked as a Digital PR Assistant at Red Stilettos in 2011, where they handled tasks such as sending newsletters, event planning, and community management.

Anaïs also has experience as an Event Promoter at curious generation in 2010, where they promoted concerts and launched a monthly event. Anaïs'searly work experience includes a brief role as an Export Assistant at Hesnault in 2009.

Anaïs Lerat began their education at Université Paris-Est Créteil (UPEC) in 2006, where they pursued a Bachelor's degree in Applied Foreign Languages for International Business, with a focus on English and Spanish. Anaïs completed their Bachelor's degree in 2009. Anaïs then continued their studies at UPEC, enrolling in the Master's program in International Trilingual Management. Anaïs completed their first year of the Master's program in 2010, specializing in English and Spanish. In the same year, Anaïs also undertook online marketing training with Ads & Tea, an online marketing company based in London, UK. The training focused on introducing Search Engine Marketing (SEM) and lasted for 12 hours. The end date of Anaïs's Master's program is not provided, suggesting that they may still be in the process of completing it.