The Customer Support & Operations team at Optasia is responsible for ensuring seamless delivery and reliability of our AI-driven financial technology platform. This includes providing technical assistance, resolving issues, and maintaining system security to support our partners—MNOs, mobile wallet operators, and financial institutions. The team also manages network operations, conducts rigorous credit risk data analysis, and offers bilingual support, ensuring efficient and responsible financing decision-making for millions of customers globally.
Chris Giotis
Application Support Engineer
Evgenios Souroukidis
Application Support Engineer
Funmilayo Adedokun
Bilingual Customer Support Spe...
John G.
Technical 1st Level Support En...
Katerina Mitropoulou
1st Level Support Engineer (no...
Konstantinos Anestos
Network Operations Center Engi...
Linda Siwundla
MFS Customer Support Represent...
Nikolaos Tripolitsio...
Senior Systems & Security Engi...
Nikos Pardalis
Network Operations Center Engi...
Paris Gravouniotis
2nd Level Application Support ...
Theodore Pournaras
Service Operations Engineer
Thomas Panagopoulos
Senior Credit Risk Data Scient...
Vangelis Varvaresos
Senior Manager, Customer Suppo...
View all