Waiching Wong

Waiching Wong currently holds the position of Vice President, Global Customer Success at Optibus, overseeing a comprehensive customer success team with responsibilities in implementations, account management, support, and operations. Previously, Waiching served as Director of Customer Success for North America at Optibus and held multiple roles at Uber, including Head of Partner Success, focused on urban mobility partnerships. Additional experience includes serving as Director and Co-Owner at IMG Rebel, where strategic client relationships in transit and technology were developed. Waiching's earlier roles involved consulting and planning positions at Booz Allen Hamilton and various departments within the District of Columbia government. Waiching Wong earned a Master's degree in City and Regional Planning from Cornell University and a Bachelor's degree in Political Economy of Industrial Societies from the University of California, Berkeley.